ICI Innovate

To cancel your registration for a refund (minus a $250 administration fee):

1. Go to the conference website and select Already Registered.
2. On the next page, enter the email address you used to register and your registration confirmation number, then click Log In. If you do not know your confirmation number, click Forgot Your Confirmation Number? and your confirmation number will be immediately emailed to you.
3. On the next page, click Modify and select Cancel Registration.

If you need additional assistance, please contact ICI’s Conference Division.

Cancellations received by January 23 are refundable but are subject to a $250 administrative fee. After January 23, no registration fees can be refunded. 

If you are unable to attend, a colleague can attend in your place and the administrative fee will not be applied. 

Cancellations and substitutions can be made online through your registration confirmation (see FAQs 1 and 3 for more information). For cancellations due to health-related concerns, please contact us at conferences@ici.org.

On-demand registration is nonrefundable. 

Yes. To transfer your registration, please follow these six steps:

1. Go to the conference website and select Already Registered.
2. On the next page, enter the email address you used to register and your registration confirmation number, then click Log In. 
   If you do not know your confirmation number, click Forgot Your Confirmation Number? and your confirmation number will be immediately emailed to you.
3. On the next page, click Transfer Registration.
4. Enter the required fields for the person substituting for you. Click Next.
5. A pop-up box will appear. Confirm that the substitute’s information is correct and click Confirm.
6. Click modify registration to update the personal information such as title, company, sponsorship email opt-in, etc.
7. A confirmation email will be sent to the substitute.

If you need additional assistance, please contact ICI’s Conference Division.

Registrations will be accepted throughout the registration period, including on site. 

The “registration type” on your attendee registration should reflect your firm’s membership status at the Investment Company Institute.

ICI member firms consist of SEC-registered fund companies, their investment advisers, and principal underwriters, who purchase and distribute fund shares directly or through financial intermediaries. Employees of ICI member firms should always choose the member rate.

Law firms and accounting firms are not eligible for ICI membership.

If you are uncertain of your firm’s membership status, please check the membership listing to avoid any possible invoices and registration cancellations. 

Sessions will be open to members of the media unless otherwise noted in the program. Media registration is available here. Please contact media@ici.org with any questions.

Badges can be picked up at the conference help desk located in the Woodway foyer. 

ICI’s registration/help desk will be located in the Woodway Foyer. Registration will open February 3 at approximately 2:00 p.m. Please check the conference program for the official times. It will remain open during all conference hours. 

Yes. Your confirmation email contains the financial record of your conference registration payment. If you misplaced your confirmation email or need another copy, please follow these steps:

1. Go to the conference website and select Already Registered.
2. On the next page, enter the email address you used to register and your registration confirmation number, then click Log In. 
   If you do not know your confirmation number, click Forgot Your Confirmation Number? and your confirmation number will be immediately emailed to you.
3. On the next page, select Print Invoice/Receipt.

If you need additional assistance, please contact ICI’s Conference Division.

Registration with check payment is available online. For payment, select check as your payment method.

Make checks payable to the Investment Company Institute.

By Mail:
Investment Company Institute 
P.O. Box 2025543 
New York, NY 10087-3543

By Overnight Service: 
JPMorgan Chase – Lockbox Processing 
Attn: Investment Company Institute & 2025543 
4 Chase Metrotech Center
7th floor
East Brooklyn, NY 11245

Check or money order payments are due five days before the start of the conference. If payment is not received prior to the start of the conference, your registration will be cancelled. 

Please contact ICI’s Conference Division with your name, company name, and email address.

There is not a guest registration option. 

Hotel reservations can be made here.

For more information on nearby airports, please visit the Westin Galleria Houston Website.

There is no shuttle service from the airport to the hotel, but more information and approximate car service and taxi fares can be found at the Westin Galleria Houston website.

Yes, self-parking and valet parking are available at the hotel. For more information on hotel parking and rates, please visit the Westin Galleria Houston website.

1. Go to the 2026 ICI Innovate Attendee Hub page.
2. Enter your first name, last name and email address. 
   You will receive a verification code to your email and mobile number on file, if provided.
3. On the homepage, click the Build My Schedule button. Add a session to your schedule by using the Add button.

All general sessions will already be included in your schedule.

Please provide any dietary restrictions or special needs during your conference registration. If you would like to modify this information, simply click Modify Registration on your registration confirmation email to access and edit your information. Please note that dietary requests need to be made at least 10 days prior to your arrival.

CLE credit is NOT available for ICI Innovate. 

CPE credit is available for in-person participation only. It is not available for sessions viewed on-demand.

ICI will be using a new process for tracking attendance and reporting CPE credit via an online portal. More information on the procedures will be provided in advance of the conference. To be eligible for CPE credit, you must attend the conference in person.  

CPE certificates will be emailed to you two to four weeks after the conference. 

For more information, please visit our CPE page.

Yes, opportunities are available on a first-come, first-serve basis. To view a list of current available opportunities, costs, and benefits, visit our sponsorship page.

If you have suggestions for conference speakers, please contact ICI’s Conference Division including the speaker’s biography with your request. 

The conference dress code is business casual.

Yes, free Wi-Fi is available to attendees in all ICI meeting spaces. The network name and password will be available onsite and in the conference app. Wi-Fi in the hotel guest rooms is subject to hotel pricing and packages and is the responsibility of each guest. 

Yes. The mobile app will enable you to view general logistics, speaker information, schedule details, and session presentations. It also will enable you to pose questions directly to session moderators and view and download conference materials. More information about how to download and access the mobile app will be available before the conference.

You may view the conference attendee list before the conference by accessing your registration online.

1. Go to the 2026 ICI Innovate Attendee Hub
2. Enter your first name, last name and email address. 
   You will receive a verification code to your email and mobile number on file, if provided.
3. On the next page, select Attendees from the top menu.
4. If you need additional assistance, please contact ICI’s Conference Division.

All materials are available for you to review and download approximately one week before the conference on the mobile app.
If you have any questions, please contact the ICI Conference Division at conferences@ici.org.

On-demand viewing will be available after the conference for those unable to attend in person or for those who want to review any of the sessions. On-demand viewing will be free to registered conference attendees. If you were not able to attend in person, you may register for on-demand viewing for $250. CPE credit is not available for sessions viewed on demand, and all on-demand registrations are nonrefundable. Only select sessions will be available for on-demand viewing until May 5, 2026.

Yes, ICI will use a third-party partner, 42Chat, to send event communications via text message using the mobile number provided during registration. Click here for 42chat’s privacy policy. 

If you no longer wish to receive notifications, you may reply stop or opt out via text message or sending an email stating your request to conferences@ici.org.